abc76 Privacy Policy

1 Introduction

abc76 ("abc76", "we", "us", "our") operates the online betting and casino platform available at abc76.io, offering sports betting, live casino games, slot games, crash games, and associated payment and support services to players in Bangladesh and other eligible jurisdictions.

This Privacy Policy describes how abc76 collects, processes, stores, discloses, and protects personal data relating to registered players, prospective players, and visitors to the abc76 platform ("you", "your"). It applies to all personal data collected through the abc76 website, mobile interface, customer support channels, and any other touchpoint through which abc76 interacts with individuals.

abc76 takes its data protection obligations seriously. We are committed to handling all personal data with transparency and in a manner consistent with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. This Privacy Policy should be read alongside our Terms and Conditions, which govern the overall relationship between abc76 and registered players.

2 Data We Collect

abc76 collects and processes the following categories of personal data in connection with the operation of the platform:

abc76 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes (for example, where a player discloses a gambling-related health concern to our support team in the context of requesting self-exclusion).

3 How We Collect Data

abc76 collects personal data through the following methods:

• Direct interactions: Data you provide when completing the account registration form, submitting KYC documents, making deposits or withdrawal requests, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the abc76 platform, including through cookies, server logs, session identifiers, and similar tracking technologies. See Section 7 for full details of our cookie practices.
• Third-party sources: Identity and fraud-check data received from identity verification providers engaged by abc76 to support our KYC process. Payment data received from mobile banking providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) in connection with transaction processing.
• Game provider data: Game session records, outcomes, and technical logs received from certified third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) in connection with games played on the abc76 platform.

4 How We Use Your Data

abc76 uses the personal data we collect for the following purposes:

• To create and manage your abc76 account, including verifying your identity and confirming that you meet the 21+ age eligibility requirement.
• To process deposits, withdrawals, and other financial transactions on the abc76 platform, and to maintain accurate records of all account activity.
• To comply with our Know Your Customer (KYC) obligations and to conduct ongoing due diligence in connection with anti-money laundering requirements.
• To detect, investigate, and prevent fraudulent activity, account abuse, collusion, bonus misuse, and any other prohibited conduct as defined in our Terms and Conditions.
• To provide customer support, respond to enquiries and complaints, and resolve disputes in relation to bets, game outcomes, or account issues.
• To monitor player activity for responsible gaming indicators and to apply responsible gaming measures where abc76 identifies a player may be at risk.
• To send you transactional communications relating to your abc76 account, including deposit confirmations, withdrawal notifications, security alerts, and important policy updates.
• To send you marketing communications about abc76 promotions, seasonal bonuses, and new game launches — but only where you have provided consent to receive such communications or where abc76 has a legitimate interest in doing so. You may opt out of marketing communications at any time.
• To improve the abc76 platform, identify technical issues, and optimise the overall player experience through analysis of aggregated, anonymised usage data.
• To comply with any applicable legal obligation, court order, or instruction from a competent authority.

5 Legal Basis for Processing

abc76 processes your personal data on the following legal bases:

• Contractual necessity: Processing that is required to perform our obligations under the Terms and Conditions you entered into when registering an abc76 account, including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, anti-money laundering checks, and age verification requirements.
• Legitimate interests: Processing that is necessary for abc76's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided such processing does not override your fundamental rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, primarily in the context of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Data

abc76 does not sell, rent, or trade your personal data to unaffiliated third parties for commercial gain. We may share your personal data with the following categories of recipients where necessary for the stated purposes:

• Identity verification providers: Third-party KYC and document verification services engaged by abc76 to assist with the identity and age verification process for registered players.
• Payment processors: Mobile banking platforms (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) through which player deposits and withdrawals are processed. These providers receive only the financial data necessary to complete the relevant transaction.
• Game providers: Certified third-party game studios and live dealer operators (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) who receive player session and account identifiers necessary to deliver game content to the abc76 platform.
• Fraud prevention and security services: Specialist providers engaged by abc76 to detect and prevent fraudulent activity, account takeover attempts, and bot usage on the platform.
• Professional advisers: Legal, accounting, and auditing professionals who provide advisory services to abc76, subject to appropriate confidentiality obligations.
• Regulatory and law enforcement authorities: Where abc76 is legally required to disclose personal data to a competent authority, court, or regulatory body, we will do so in strict compliance with applicable legal requirements and will notify the affected player where permitted by law.

All third-party recipients of personal data from abc76 are required to process such data only for the specific purpose for which it was shared and in accordance with applicable data protection standards. abc76 does not permit third-party service providers to use player data for their own independent commercial purposes.

7 Cookies & Tracking Technologies

abc76 uses cookies and similar tracking technologies on the abc76 platform to support the delivery of our services, maintain session security, and improve the player experience. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the abc76 platform to function correctly. They include session authentication tokens, login state cookies, and security cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: These cookies remember your preferences and settings on the abc76 platform, such as your preferred language, interface layout, and responsible gaming configuration.
• Analytics cookies: These cookies collect aggregated, anonymised data about how players use the abc76 platform, including which pages are visited most frequently and how players navigate between sections. This data is used solely to improve the platform.
• Security cookies: These cookies assist in detecting and preventing fraudulent activity, including the identification of automated bot activity and suspicious login patterns.

You may configure your browser to refuse or delete cookies, though doing so may affect the functionality of the abc76 platform, including your ability to log in and access your account. By continuing to use the abc76 platform with cookies enabled in your browser, you consent to abc76's use of cookies as described in this section.

8 Data Security

abc76 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the abc76 platform.
• Encryption of sensitive data at rest, including stored financial data and identity documents.
• Access controls that restrict access to personal data to authorised abc76 personnel whose roles require such access.
• Regular internal security assessments and vulnerability testing of the abc76 platform infrastructure.
• Incident response procedures to detect, investigate, and respond to any data security breach in a timely manner.
• Staff training on data protection obligations and secure data handling practices.

While abc76 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. Players are encouraged to use strong, unique passwords for their abc76 accounts and to enable any additional security features offered by the platform. If you suspect that your abc76 account has been compromised, please contact our support team immediately.

9 Data Retention

abc76 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or record-keeping obligations. The following general retention principles apply:

• Account registration data and KYC documents are retained for the duration of the active account relationship and for a minimum period of five (5) years following account closure, in accordance with standard anti-money laundering record-keeping requirements.
• Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of each transaction.
• Betting and game session records are retained for a minimum of three (3) years from the date of the relevant session for dispute resolution and audit purposes.
• Customer support communications are retained for up to three (3) years from the date of the last interaction, unless a longer period is required for an ongoing dispute or investigation.
• Marketing consent records are retained for as long as necessary to demonstrate that consent was validly obtained.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised rather than deleted, the resulting anonymised data set may be retained for analytical purposes without restriction.

10 Your Data Rights

As an abc76 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the abc76 support team using the details provided in Section 15.

• Right of access: You have the right to request a copy of the personal data that abc76 holds about you, together with information about how it is being used.
• Right to rectification: You have the right to request correction of any personal data that abc76 holds about you that is inaccurate, incomplete, or out of date.
• Right to erasure: In certain circumstances, you have the right to request that abc76 delete the personal data it holds about you. This right is subject to abc76's legal obligations to retain certain data — for example, KYC and financial records that must be retained for regulatory compliance.
• Right to restrict processing: You have the right to request that abc76 restrict the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is carried out on the basis of your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where abc76 processes your personal data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to the withdrawal.
• Right to object: You have the right to object to abc76's processing of your personal data where that processing is based on legitimate interests, including processing for direct marketing purposes.

abc76 will respond to all data rights requests within a reasonable timeframe and in any case within thirty (30) days of receipt. In cases of complexity or high volume of requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The abc76 platform is strictly intended for adults aged 21 years and above. abc76 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. Account registration by individuals under 21 is prohibited under our Terms and Conditions, and any account found to belong to an underage individual will be immediately closed.

If abc76 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental consent, we will take immediate steps to delete that data from our systems. If you are a parent or guardian and believe that your child has registered an abc76 account, please contact our support team immediately so that we can investigate and take appropriate action.

abc76 employs age verification procedures as part of our standard KYC process to minimise the risk of underage registration. All players are required to confirm their date of birth at registration and to provide documentary proof of age as part of the identity verification process.

12 Third-Party Links

The abc76 platform may from time to time contain references to third-party game providers, payment processors, and other service partners. This Privacy Policy applies solely to personal data collected and processed by abc76 directly. abc76 is not responsible for the privacy practices of third-party operators, game providers, or payment service providers whose services are accessed through or in connection with the abc76 platform.

Players who interact with third-party services — including mobile banking applications such as bKash, Nagad, Rocket, and Upay — should review the applicable privacy policies of those third parties independently. abc76 makes no representations or warranties regarding the data protection practices of any third-party provider.

13 International Data Transfers

In the course of providing the abc76 platform and associated services, your personal data may be transferred to, stored in, or processed in countries outside Bangladesh. This may occur, for example, when data is processed by third-party game providers, identity verification services, or cloud infrastructure providers whose servers are located in other jurisdictions.

Where personal data is transferred outside Bangladesh, abc76 will take appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection requirements and that your data continues to receive a level of protection that is consistent with the standards described in this Privacy Policy. These steps may include entering into data processing agreements with the relevant third-party recipients that incorporate standard contractual clauses or equivalent data transfer safeguards.

14 Changes to This Policy

abc76 reserves the right to update, amend, or replace this Privacy Policy at any time. Where a material change is made to this policy — for example, a change in how we use your personal data or the categories of data we collect — abc76 will notify registered players via the email address associated with their account at least fourteen (14) days before the change takes effect, unless a shorter notice period is required by applicable law.

Non-material changes, such as corrections to typographical errors, clarifications of existing practices that do not alter the substance of the policy, or updates to contact details, may be made without prior notice. The effective date shown at the top of this page will be updated to reflect the date of the most recent revision.

We encourage all abc76 players to review this Privacy Policy periodically to remain informed of how we protect and use their personal data. The most current version of this Privacy Policy is always available on this page at abc76.io/privacy-policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which abc76 processes your personal data, please contact the abc76 support team. We are available 24 hours a day, 7 days a week, including all Bangladesh public holidays.

Data rights requests — including requests for access, rectification, erasure, or portability of your personal data — should be submitted via live chat on the abc76 platform or by reaching out to our support team directly. We will acknowledge all data rights requests within five (5) business days of receipt and will work to resolve them as promptly as possible.